Intercom Conversations: Your Messaging Platform for Sales, Marketing & Customer Service
Intercom Conversations is a free Android application developed by Intercom Inc. that allows you to manage all your Intercom conversations and customers from your device. With this app, you can access all messaging products for sales, marketing & customer service in one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.
Designed to feel like the messaging apps you use every day, Intercom Conversations lets you talk to consumers almost anywhere: inside your app, on your website, across social media, and via email. You can manage your inbox from anywhere, view and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes. You can also start or continue a conversation by sending a new message or responding to a customer via in-app or email. To resolve common questions faster, you can insert saved replies, articles, and images.
Moreover, Intercom Conversations allows you to search and see your users and leads, gain context by viewing a user or lead’s live profile, and reduce frustrating back and forth. With all these features, Intercom Conversations is a must-have app for businesses that prioritize customer engagement and satisfaction.
